TOT MEMBERS FAQ
HOW OUR MEMBERSHIP WORKS
Joining our ambassador membership program is easy as 1,2,3. Just simply fill out your information and sign up for the plan at $9.99 per month. You can purchase up to 6 items per month for the members collection. Items are marked at cost price and some are even lower! Starting at $4 and for sizes 3m - 9T!
WHO IS THE MEMBERSHIP FOR?
The Membership program is for select ambassadors who are willing or have proven to tag us on social media and provide great photos of their kids wearing our clothing. The membership is open to ambassadors worldwide and items are housed in one of our International warehouses. There are limited spots available to the program and membership is invite only.
WHAT ARE THE ITEMS IN THE MEMBERS COLLECTION?
Items are a combination of new items that will go into the store at full price after a few weeks, and items that are already in the store at drastically reduced prices. We also carry some unique items for our ambassadors only at super low prices you will not find anywhere else!
WHAT ARE THE REQUIREMENTS?
The requirements are as follows:
- Minimum 3 month commitment
- 6 items per month maximum
- Must tag and #thetotshopdotcom on each post
- Early cancels before 3 months will be removed completely from ambassador program permanently
- Purchases of 7 items or more will be declined and/or refunded.
HOW MANY ITEMS CAN I PURCHASE PER MONTH?
You can purchase up to 6 items per month at these prices. You can still purchase other items from our store with 25% off as well.
WHEN AM I BILLED THE MEMBERSHIP FEE?
You are billed the day of purchase and the same day each month
WHAT ARE THE BENEFITS?
With this program you get items at the same cost as our wholesalers or even cheaper!
1. Private Collection of items marked 60-75% off. Not in store yet for regular customers
2. Members price of 50% off the rest of/entire store (minus custom items)
3. Use your affiliate commission on items from members section and get more bang for your buck!
Here are some examples orders:
For members, these 6 items come to a total of $50 plus $9.99 = $60
The cost of these same 6 items in our store would be $145! or $110 with 25% off ambassador code!
The cost of similar items in our competitors stores are $200 and up!
For the first 2 items, the cost is $15.50 plus $9.99 = $25
The cost of these same 2 items is $52.50 at full price or $40 with ambassador discount so you are still winning!
HOW DO I CANCEL?
After 3 months, you can cancel within your account 3 days before your next billing period.
WHAT IF I CANCEL BEFORE THE 3 MONTH TERM?
We try to provide these items to our select ambassadors at the cheapest rates possible. If you can not commit to 3 months, joining is not for you. Those who cancel before will be removed as an ambassador and blocked via IP from re-joining at a later date.
IF I CANCEL, CAN I RE-JOIN LATER?
Yes! After the 3 month period, you can cancel without any problem and re-join at any time if there are spots open.
HOW LONG DOES SHIPPING TAKE?
Currently shipping is taking about 2.5 - 3.5 weeks for these items, sometimes faster. Due to some countries and states having COVID Lockdowns, we cant guarantee your shipping couriers timeframe although it is generally not more than this. PLEASE SEE ANY SHIPPING UPDATES
WHAT PAYMENT METHODS DO YOU ACCEPT FOR MEMBERS?
Currently the membership plan only accepts Paypal. If you do not have PayPal you can sign out as a guest on Paypal. For the items you add to the cart, we accept all major forms of payment.